ONLINE UNCOOKED FOOD SALES POLICY

Thank you for shopping with MamaSly’s Afrimart. We are committed to providing fresh, high-quality, uncooked food products delivered safely to your doorstep.

1. PRODUCT AVAILABILITY

• All products are subject to availability.
• In the event an item is unavailable after an order is placed, customers will be contacted immediately with a refund or store credit option.

2. PRODUCT QUALITY

• We aim to supply fresh and hygienically handled uncooked food products.
• Customers are encouraged to refrigerate or freeze perishable items immediately upon delivery.

3. ORDER PROCESSING

• Orders are processed after payment confirmation.
• Same-day or next-day delivery may be available depending on location and order time.

4. PRICING

• Prices are listed in GBP (£) and may change without prior notice.
• Promotions and discounts are subject to availability and time limitations.

5. DELIVERY POLICY

Delivery fees are calculated based on package weight (kg) and delivery distance:

• Delivery timelines may vary due to traffic, weather, or unforeseen circumstances.
• Customers must provide accurate delivery details and contact information.

6. FOOD SAFETY

• Customers should inspect products upon delivery.
• Any concerns regarding freshness or quality should be reported within 24 hours of delivery with clear photos.